Avivo's IT Support Training Program is a technical skills training that includes computer repair, troubleshooting, and utilizing Microsoft Office 2019 Word, Excel, PowerPoint and Google applications.
Individuals will learn about Windows operating and software systems, hardware systems, tech support for social media, portable computing devices, and web-based video conferencing. The training includes customer service, communications, team building skills, and job seeking skills for Help Desk and Network Technician positions. Graduates will have the opportunity to take the industry-recognized CompTIA A+ examinations.
Participants who successfully complete the IT Support Training Program will receive a Certificate of Completion for all three separate courses (including pre-requisites) as well as a Certificate of Completion for the IT Support Training Program. Participants will also have the opportunity to receive the Benchmark Portal Certification in Customer Service. Graduates are eligible to take the industry-recognized CompTIA A+ exams and to look for entry level work in the IT field (i.e., Help Desk Technician, Network Technician, etc.).
Provided the participant meets the income eligibility requirements and is able to provide acceptable ID documentation and social security card (without restrictions), there will be no cost to the participant for training or career counseling.
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