Medical Call Center Training
Tuesday, January 10, 2023 to Thursday, February 23, 2023
Monday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Tuesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Wednesday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online
Thursday: 9:30 a.m. - 1:30 p.m. 4 days/week for 7 weeks, Online

Launch Your Career in Medical Call Center

Learn customer service skills and medical terminology to start a new career as a medical call center representative.

 

Requirements:

  • High School Diploma/GED
  • Subject to criminal background check
  • Low-income household eligibility
  • 1 year of recent customer service experience

 

Online or Virtual Information
Start Date Tuesday, January 10th - Thursday, February 23rd
7 weeks

Training Location:
January 10 - 11: In-person (required) at Hired
January 17 - February 23: Online via Zoom
How to Participate

Visit https://www.hired.org/medical-call-center for the flyer and more information.

Or contact Andrea Peterson at:

andrea.peterson@hired.org

612-237-0362

Outcomes

Training & Certifications Include:

  • NorthStar Digital Literacy certificates
  • Mental health/crisis training & certificate
  • Microsoft Office specialist certifications
  • National Retail Federation certificate
  • Healthcare systems medical terminology
  • Medical call center customer service skills

Program Benefits:

  • Average starting wage: $16–$18/hour
  • Support including interview clothing, fuel, or bus cards.
  • Job coach & placement opportunities
Program Costs

Training is free to attend with the following qualifications:

  • High School Diploma/GED
  • Low income household eligibility (preferred)
  • 1 year of recent customer service experience
  • Clean criminal background with ability to pass DHS background

Contact Andrea Peterson for more information.

Who to Contact for More Information

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Find Location

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City/Town

Hired in Bloomington

1701 American Blvd East, Suite 1
Bloomington, MN 55425

Hired in East St. Paul

800 E. Minnehaha Avenue, Suite 200
St. Paul, MN 55106

Hired in Minneapolis

217 Fifth Avenue North, Third Floor
Minneapolis, MN 55401